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Privacy and Freedom of Information

Huron Perth Public Health (HPPH) is committed to ensuring that your personal and personal health information is private and safe. We only keep your information for as long as necessary.

Your information is stored and disposed of according to the law and corporate and health unit policies. We are governed by the following acts:

These Acts outline how we collect your information. We also follow other applicable provincial and municipal
legislation.

We collect only the personal and personal health information needed to deliver our public health programs and services effectively. This may include:

  • Ontario health card numbers
  • names, addresses and dates of birth
  • information related to eligibility or payment for services
  • health-related assessments about individual or family health history including exposure to disease.

By attending our programs and services you are consenting to the collection, use, and disclosure of your personal health information for the following purposes:

  • to provide and assist in the provision of health care to you through our services, programs, and facilities;
  • to get payment for health care and any related goods and services provided to you, including from OHIP, your private insurer, WSIB, and others as necessary;
  • to plan, administer, and manage the operation of our services, programs, and facilities;
  • to communicate with other Health Care Providers as a Health Information Custodian (HIC)
  • to manage risk and improve the quality and safety of our services and programs;
  • to educate or train our agents to provide health care;
    to conduct research activities as approved by a research ethics board;
  • to comply with legal and regulatory requirements; and,
  • to fulfill other purposes that are permitted or required by law.

From time to time, we may communicate about your care with your other health care providers, including collecting, using, and disclosing your personal health information through electronic medical information systems (sometimes called electronic health records, eHealth records, electronic medical records, etc.). If you would like more information about the electronic medical information systems we use, please speak with our Privacy Officer.

We collect information when you visit our website, including your Internet Protocol (IP) address. IP addresses do not include personally identifiable information. We use an IP address to track visitor movement in order to analyze trends and gather broad demographic information to improve our website.

We use SSL encryption to protect any personal information that you submit online. A security icon will appear in your browser next to the address of a page, which denotes that you are on a secure webpage.

We may request information from website visitors in the form of surveys. Participating in a survey is voluntary. Survey information is only used for monitoring and improving the use and satisfaction of our website, services and programs.

You have the right to request access to most records that contain your own personal information.

Contact our privacy officer, Christina Taylor (see contact information below) to access or correct your personal/personal health information, or to ask questions about how your information is collected, maintained or used.

For more information or to raise a concern about our privacy practices, please contact our Privacy Contact: 

Christina Taylor
653 West Gore Street
Stratford, ON N5A 1L4

Email: privacy@hpph.ca 

Toll Free: 1-888-221-2133 

The Information and Privacy Commissioner of Ontario is responsible for making sure that privacy law is followed in Ontario. For more information about your privacy rights, or if you are unable to resolve an issue directly with our Privacy Contact and wish to make a complaint, contact: 

Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8

Email: info@ipc.on.ca

Toll Free: 1-800-387-0073 

TDD/TTY: 416-325-7539 

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